Return Policy

Last Updated: [Date]

Thank you for shopping with Protection360.in. We strive to ensure that you are satisfied with your purchase. If you are not completely happy with your order, please review our Return Policy below.

1. Eligibility for Returns

Due to the nature of our products, returns are accepted only under specific conditions:

  • Damaged or Defective Products: If you receive a product that is damaged or defective, you may return it for a replacement or refund.
  • Incorrect Items: If you receive an item that is not what you ordered, you are eligible for a return.

2. Non-Returnable Items

For health and hygiene reasons, the following items cannot be returned:

  • Opened or Used Products: Once a product has been opened or used, it cannot be returned.
  • Products Purchased on Sale: Items purchased on sale or with promotional discounts are not eligible for return.

3. Return Process

3.1 Initiating a Return

To initiate a return, please contact our customer service team within [number] days of receiving your order. You can reach us at:

Please provide your order number, a description of the issue, and any relevant photos.

3.2 Return Instructions

Once your return request is approved, we will provide you with instructions on how to return the product. Please ensure that the item is returned in its original packaging and condition.

4. Refunds and Replacements

4.1 Refunds

Refunds will be processed once we receive and inspect the returned item. Refunds will be issued to the original payment method. Please allow [number] business days for the refund to be processed.

4.2 Replacements

If you request a replacement, we will ship the replacement item once we receive the returned product. Additional shipping fees may apply.

5. Shipping Costs

You are responsible for the shipping costs associated with returning the product, unless the return is due to a damaged, defective, or incorrect item. In such cases, we will cover the return shipping costs.

6. Exchanges

We do not offer direct exchanges. If you need a different product, please return the original item and place a new order.

7. Contact Information

For any questions or concerns about our Return Policy or to initiate a return, please contact us at:

Protection360.in
Email: support@protection360.in
Address: [Your Address Here], Jammu and Kashmir, India

We appreciate your business and aim to provide you with the best possible service.